Easy Returns

Due to our Swap in Swap out policy returns have never been easier! Use the Quick Swop form to notify us that you are sending something to us, wrap your Swap back up in the re-usable packaging, attach and fill out the Quick Swop printable PDF you receive one you have filled in the quick swop form and send it back to us.

If the swap is in the same condition as received, you will get the same credits!

You will have to pay the return postage fee, however if you have been a member for longer than a month this cost is returned to you in credits!!

  • Returns don’t count towards your Swop in limit (swop limits based on your membership package)
  • You can not return items after your membership expires, returns are a membership benefit
  • You can only return items within 30 days of purchase